1. Digital Services & SaaS

Due to the nature of digital products and software services, Strideon Commerce SaaS subscriptions and digital downloads (e.g., API modules) are non-refundable once accessed or deployed.

2. Custom Development Projects

Refunds for custom development or integration services are subject to the terms outlined in the individual Statement of Work (SOW). Deposits for custom work are strictly non-refundable to cover initial labor and architecture costs.

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